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Can I Trust AI? I Asked Back: How Can You Trust a Human?
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Can I Trust AI? I Asked Back: How Can You Trust a Human?

Pete Gypps
Pete Gypps
Published: 30 May 2025
Updated: 30 May 2025, 10:30 GMT
6 min read
<h1>Can I Trust AI? I Asked Back: How Can You Trust a Human?</h1> <p>Someone asked me the other day, "Can I trust AI?"</p> <p>I paused, smiled, and asked them right back: "How can you trust a human?"</p> <p>They looked puzzled. So I explained.</p> <h2>The Human Reliability Problem</h2> <p>Think about your best employee. The one you rely on most. Now think about:</p> <ul> <li>Monday mornings after their weekend</li> <li>Thursday afternoons when they're mentally checked out</li> <li>That day their car broke down</li> <li>When their kid was sick</li> <li>After that argument with their partner</li> <li>During hayfever season</li> <li>When they're hungover (yes, we all know)</li> <li>The week before their holiday</li> <li>The day they found out about redundancies</li> <li>When their football team lost</li> </ul> <p>Humans are brilliantly inconsistent. We have good days where we're unstoppable. We have bad days where we can barely function. Most days, we're somewhere in between.</p> <h2>The AI Consistency Advantage</h2> <p>Now think about AI. It doesn't have:</p> <ul> <li>Hangovers</li> <li>Bad moods</li> <li>Personal drama</li> <li>Sick days</li> <li>Coffee requirements</li> <li>Office politics</li> <li>Career ambitions elsewhere</li> <li>That 3pm energy slump</li> </ul> <p>AI delivers the same quality at 3am on Sunday as it does at 10am on Tuesday. Every. Single. Time.</p> <h2>But What About AI Mistakes?</h2> <p>"But AI makes mistakes!" they said.</p> <p>Yes. And humans make mistakes when they're:</p> <ul> <li>Tired (every afternoon)</li> <li>Distracted (constantly)</li> <li>Emotional (frequently)</li> <li>Rushed (always)</li> <li>Bored (Monday, Tuesday, Wednesday...)</li> <li>Stressed (perpetually)</li> <li>Multitasking (badly)</li> </ul> <p>The difference? AI makes predictable mistakes. Humans make random ones.</p> <h2>The Trust Equation</h2> <p>Here's what trust actually means in both cases:</p> <h3>Trusting Humans Means Accepting:</h3> <ul> <li>Variable quality depending on mood</li> <li>Different performance morning vs afternoon</li> <li>Sick days and holidays</li> <li>Knowledge walking out the door</li> <li>Interpersonal conflicts</li> <li>Salary negotiations</li> <li>Training time for replacements</li> <li>The "bus factor" (what if they get hit by a bus?)</li> </ul> <h3>Trusting AI Means Accepting:</h3> <ul> <li>Consistent performance 24/7</li> <li>Predictable limitations</li> <li>No emotional decision-making</li> <li>Instant scalability</li> <li>No knowledge loss</li> <li>Clear boundaries</li> <li>Transparent failures</li> <li>Continuous improvement through updates</li> </ul> <h2>The Real Question</h2> <p>The question isn't "Can I trust AI?"</p> <p>The question is: "What can I trust AI to do consistently that humans do inconsistently?"</p> <p>And the answer is: quite a lot.</p> <h2>My Approach: Trust Through Verification</h2> <p>I trust AI the same way I trust humans: through verification and appropriate use.</p> <ul> <li>I don't trust a junior developer to architect our entire system</li> <li>I don't trust AI to make strategic business decisions</li> <li>I trust experienced developers to review code</li> <li>I trust AI to write consistent documentation</li> <li>I trust senior staff with critical client relationships</li> <li>I trust AI with repetitive analysis tasks</li> </ul> <h2>The Collaboration Model</h2> <p>The best approach? Use both. Let AI handle:</p> <ul> <li>Consistency-critical tasks</li> <li>High-volume repetitive work</li> <li>24/7 availability needs</li> <li>Baseline quality standards</li> <li>First drafts and initial analysis</li> </ul> <p>Let humans handle:</p> <ul> <li>Creative problem-solving</li> <li>Emotional intelligence</li> <li>Strategic thinking</li> <li>Relationship building</li> <li>Edge cases and exceptions</li> </ul> <h2>The Bottom Line</h2> <p>Can you trust AI?</p> <p>As much as you can trust a human who:</p> <ul> <li>Never has a bad day</li> <li>Never forgets what they learned</li> <li>Never leaves for a better job</li> <li>Never needs a coffee break</li> <li>Always performs at their average</li> </ul> <p>That's pretty trustworthy in my book.</p> <p>The real magic happens when you stop thinking "AI vs Human" and start thinking "AI + Human". Because unlike humans, AI doesn't get jealous when you hire someone else to work alongside it.</p> <p><em>What's your experience with AI reliability versus human reliability? I'm genuinely curious about where you've found each to excel.</em></p>
Pete Gypps

Written by

Pete Gypps

Technology Consultant & Digital Strategist

About This Article

Someone asked if they could trust AI. I smiled and asked them right back: How can you trust a human? The answer reveals something profound about consistency, reliability, and what trust really means.

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